What does it take to grow from cleaning bathrooms to running an entire rental operation?
Eddie Wilson, General Manager at City Rentals, joins The Rental Roundtable to share his incredible journey from an entry-level yard position to leading one of the most respected independent rental businesses in California.
In this episode, Eddie breaks down:
✔ How City Rentals built a culture that keeps employees for 20–30 years
✔ Why counter staff are the gatekeepers of customer trust—and asset protection
✔ Strategies for preventing equipment theft and collaborating with other independents
✔ How to adapt and stay aggressive in a shifting rental market
✔ Why authenticity and work ethic are non-negotiables in leadership
*Connect with Quipli:*
Website: https://quipli.com/
The Rental Roundtable: https://www.therentalroundtable.com/
Instagram: https://www.instagram.com/quiplirentalsoftware/
LinkedIn: https://www.linkedin.com/company/quipli/
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